Unsolved
This post is more than 5 years old
1 Rookie
•
1 Message
0
43160
November 6th, 2014 03:00
Error Code 0321
Hi, I have Dell Studio 1558 laptop, when i switch ON it is not booting.. i can hear the sound of fan & the Drive but i cant see anything on the screen, sometimes it will boot up but it will work for only 10 mins then the screen will go off & will never come ON again.
When i ran the Diagnostics by pressing F12 during startup i got an error message
**LDC -LCD connection Test**
----
Error Code 0321
Msg: Error Code 2000-0321
Msg:LCD EDID - unable to access EDID EEPROM
the given error code and message can be used by Technical support to help diagnose the problem.
---
Can somebody help me to fix this issue.
Many Thanks,
No Events found!
ejn63
9 Legend
•
87.5K Posts
0
November 6th, 2014 03:00
First thing to do is power off, unplug system and disconnect and reconnect the LVDS cable that runs between the mainboard and back of the display panel. Check the cable for evident damage to the wiring and connectors - if it's damaged, replace it.
If that does nothing, replace the display panel.
Service manual:
http://www.dell.com/support/home/us/en/19/product-support/product/studio-1558/manuals