Error Code - 2000-0142

Question

Hi, Laptop (Dell Inspiron N5110,Windows 8.1 Pro). The disk is keep on going to 100% even though no programs are running. It happens even though windows 8.1 is completely reinstalled. When I did Preboot system Assessment, everything went fine except hard drive. Hard drive : Error code: 2000-0142, Self test Unsuccessful, Status = 7. What should I do? Thanks in advance

DELL-Senthil S · Accepted Answer

Hi k.avinash,

The error code 2000-0142 indicates that the hard drive has failed; Depending on the warranty status we can help you further, please use the link below to check the warranty status.

http://dell.to/YeuzUO

Please punch in the system service tag or express service code. In case your system warranty has expired please contact the Out of Warranty department 1-800-288-4410 (U.S.Customer only). In case your system is under warranty please send me the system service tag or express service code through a private chat, so that I can help you further.

Click on my username select start conversation and send me the details.

k.avinash · Answer

Thanks for the reply, Warranty expired year back, what should i do ?, and I am from india

ejn63 · Answer

You'll need  a new, 2.5' 9.5 or 7 mm SATA notebook drive.

k.avinash · Answer

Thanks, but where can i order one online (assuming only dell product )

ejn63 · Answer

It's a standard  hard drive.   You can find them just about anywhere. On this model, replacing a hard drive is far from a trivial exercise though.

DELL-Senthil S · Answer

Hi k.avinash, I am sorry for the delayed response; please contact the Dell India technical support, use the link below to get the phone number. http://dell.to/1fbRNQI I hope you find this useful.

Locked Topics – Laptops General

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