4 Operator

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1.1K Posts

November 13th, 2012 21:00

Hi Karthick,

Usually, 2000-0123 error code indicates memory (RAM) failure and error code 2000-0142 indicates hard drive failure. Please share the system model and the issue that you are facing. I will be glad to assist you further.

Please reply for any questions.

5 Posts

December 17th, 2012 01:00

i am having the same issue...I have an Inspiron laptop that  has just turned 6 years old this month. Is it worth replacing the hard drive? It has already been thru so much. When i first bought it, it crashed and i had to reformat it. Later on it had a problem with overheating and i got that fixed and loaded new windows 7. I have recently loaded windows 8 and i guess it couldnt handle that tho i tested it and it said it was compatible...should i just dump it?

9 Legend

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16.1K Posts

December 17th, 2012 01:00

Model of Inspiron?

5 Posts

December 17th, 2012 01:00

I am not sure where it says model number on the bottom it says all kinds of stuff in what looks like some asian language and then it says PP20L...is there somewhere else I should be looking for a model # there are so so many product keys etc...on the bottom of the laptop

9 Legend

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87.5K Posts

December 17th, 2012 04:00

It's an Inspiron 6000.  If it just needs a hard drive and RAM, it may be worth those -- if the problem with the memory is the system board, it's not worth that repair.

This system is too slow to run windows 8.

5 Posts

December 17th, 2012 04:00

thanks for your help

5 Posts

December 21st, 2012 00:00

I didnt think I would replace the hard drive but if I wanted to a) do you think its worth it on this old laptop and b) what hard drive would I be looking for that would be compatible? thanks

9 Legend

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87.5K Posts

December 21st, 2012 04:00

Western Digital is the sole manufacturer still making EIDE drives.  That said, be sure if you install a drive over 120G, that you partition it such that Windows resides BELOW the 120G barrier -- if it crosses that, you will one day turn the system on to a disc read error and lose the contents of the drive.

5 Posts

December 21st, 2012 07:00

thanks guys for the very detailed info!!. I think i am going to buy a new laptop but i want to buy it in the US when i am there in a few months. I really just need something to hold me over and even $100 is cheaper than buying a laptop or desktop  where i live

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