9 Legend

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87.5K Posts

June 15th, 2007 21:00

Sounds like it could be a dying hard drive. Assuming you didn't remove the diagnostic utility, F12 at powerup, Dell diagnostics, extended test, hard drive.

4 Posts

June 16th, 2007 06:00

Thanks for your reply. Unfortunately I no longer have that partiton. Is there anything else you can recommend. Thx

9 Legend

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87.5K Posts

June 16th, 2007 09:00

Identify the manufacturer of the drive (it should be displayed on the boot screen in BIOS setup) and download its test utility.

4 Posts

June 16th, 2007 16:00

Thanks again for all your help. I went looking for the manufacturer and was unable to find a diagnostic utility for their hdd. It's a toshiba MK6026GAX. It's too bad I just never recieved the diagnostic CD. I know dell likes to store their restores on the HDD but sometimes a CD just makes life a whole lot easier.  If you have any other suggestions or resources, I'm all ears.Thanks again

28 Posts

June 17th, 2007 16:00

The Dell Diagnostics can be downloaded from this site's download section.

4 Posts

June 17th, 2007 19:00

I tried downloading the diagnostic utilities on the site but when I try to run diagnostics from the boot up screen it says I don't have a partition and need the cd even though I put one of the utilities on cd. The files I dwnloaded were Dell 32 Bit Diagnostics (Graphical User Interface version).I had the harddrive portion on my laptop and put the ISO files on CD. Thx for your help.


Message Edited by moputa on 06-17-2007 03:10 PM
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