Error Message Critical Softwrap

Question

I keep getting this error message.  My computer is Model XPS M140, Memory 1024MB, OS-XP 512600. Critical Softwrap Softwrap file Error 1 The only option is to click OK. It keeps coming back.   This started when our daughter was on MY Space.  The computer got so slow she couldn't use it any longer.  After a while I checked the computer and she had tons of bots running under task manager.  I spent several ours getting rid of those and ran a system restore.  This message continues to come up.  Can anyone help?   Thanks,  moon46

JerryUK · Answer

Try this:-

Go to C:/Documents and Settings/All Users/Shared Documents
Delete the Softwrap Folder, and the file "Global.sw2"

Then reboot

This may be the reason:-

At some point you have installed Softwrap Wrapper on your system. This is a digital marketing and distribution system that manages the entire buying and selling process of software. Installing and uninstalling various peer 2 peer programs appears to be the main cause of this error.

Hope this helps

Jerry

moon46 · Answer

Thank you so much.  I deleted everything you suggested and then also found this disguised in Piolet which wasn't in the add/remove section.  I found it in several areas and deleted it from them all. I was still getting the error message. WOW what a pain to remove. As a final effort I  did a search Piolet and 6 files showed up I deleted them all.  This worked. Yikes.  I can't thank you enough.  You provided me with enough info that I was able to finally delete everything and now I am not getting that error message.  A million thanks!  moon46

JerryUK · Answer

You are most welcome Regards Jerry

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