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December 16th, 2012 00:00

Hi,

Welcome to the Community. If you have formatted the hard drive previously to install windows, then you may have lost the recovery partition. It could be corrupt/damaged Recovery Partition as well, hence you may not get the options. Your other option is to manually install windows using the Windows discs. Use the below links for help. Change the operating system within the link.

PC Restore : support.dell.com/.../document

Manually Install Windows: support.dell.com/.../document

Thank you.

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