Factory Restore/Reset

Question

So on most every electronic i've ever owed there has been a "Factory Reset" option. When you do a factory reset it sets your computer back to how it was the day you received it.

I need to do this with my computer. I'm giving it to a relative who needs it and i want to make sure it's back to where they can customize it to their liking. It's a Dell Inspiron 570(i think) with Windows 7. I Just need to get it back to where none of my stuff is on it. I have deleted my personal files(school docs, music, pictures, ect..) and i'm just trying to figure out how to give it to them as a 100% customizable machine as it was the day i received it.

DELL-Nikhil R · Answer

Hi ktikalsky

Welcome to Dell community forums.

I am Nikhil_ R from Dell Social Media and Communities team

I found that you want to give your computer to your relative.

I will guide you steps how to restore the computer to the factory settings

Following are the steps :-

• Whenever you turn on the system, please press F8 at the dell splash screen keep tapping it, don’t press it or hold it keep tapping it. until you see the screen that shows the option safe mode or safe mode with networking .

• Once you are that screen that shows windows advance boot option the 1st option will be REPAIR YOU COMPUTER.

• Please choose the option repair your computer.

• Then follow the on screen instruction

• For keyboard layout please the select the option English and US

• Then logged on under your name with account which is an administrator account.

A screen will appear with all option and the last option will be Dell Data Safe Restore and Emergency Backup.

Please select the option be Dell Data Safe Restore and Emergency Backup.

There will be option to restore the computer with preserve back up and restore the system without backup or restore the system to factory setting please choose the following option and click on next.

And the restore process will continue it restart the system and then you can follow the onscreen instruction to restore the pc to factory condition.

Please follow the instruction.

If any issue or problem please reply.

Thanks & Regards

DELL-Nikhil_R

Dell Social Media Responder

https://twitter.com/DellCares

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ktikalsky · Answer

So everything will come back just like it did when i very first turned it on?

DELL-Nikhil R · Answer

· Hi ktikalsky

Welcome to Dell community forums.

I am Nikhil_ R from Dell Social Media and Communities team

Thanks for the reply

And just want to inform you that after doing this step everything will be back to normal as it was before.