Fatal System Error - computer continuously restarts

Question

Please help!

My laptop (Dell Inspiron 1150) gets to the windows xp loading screen with the scrolling bar. After 15 seconds or so, it flashes a blue screen and restarts. I had to record the screen with my camera and play it back to see what it said. I believe it says something like:

Stop: 
c000021a  {Fatal System Error}

The Windows Logon Process system 

process terminated unexpectedly with a status

f 0xc0000005
(0x00000000 0x00000000).

The system has been shut down.

Thank you to anyone that help me with this.

PETER345 · Answer

I don't know anything about this, but a Google search provided many hits. You might check there for ideas. Peter

andrewbucci · Answer

Is there anyway for me to save the data on the hd?  when I run chkdsk it says there are one or more unrecoverable problems or something.  am i out of luck?  thanks very much Message Edited by andrewbucci on 12-14-200605:26 PM

leduke30 · Answer

Try reinstalling W-XP and see what happens. I suspect that the harddrive may be failing or developing bad sectors in the boot file area.

leduke30 · Answer

You may be able to connect it with a USB drive case and Cable to another machine and read the files that way since it will no longer be a boot drive. You can also buy a 2.5' to 3.5' IDE Adapter and connect it to a PC's secondary IDE cable as master. Those 2 ways are the cheapest and both are available on Ebay.

andrewbucci · Answer

What is USB drive case?  how would i move the data to my desktop?  i'm sorry for my ignorance

leduke30 · Answer

http://search.ebay.com/search/search.dll?MfcISAPICommand=GetResult&ht=1&SortProperty=MetaEndSort&query=USB%20drive%20case&ssPageName=ADME:B:TB2:US:2&from=R18   Mount your drive in one of these. Hook it up to a PC, open the drive and then use drag and drop to pull the files off and drop them on  a new folder on the Desktop.

andrewbucci · Answer

Thank you very much.  I'll get one.

andrewbucci · Answer

Thanks for the help.   I bought one of the hard drive cases and when I plugged it in, the hard drive never showed up under 'My computer'.  I tried running the software, but nothing worked.  does taht mean the hard drive is done?

leduke30 · Answer

Since you are using W-XP, the drive should be picked up by USB. Since it is not, I am afraid it is Toast.

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Fatal System Error - computer continuously restarts

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