frequent busy cursor

Question

Received Inspiron 15R SE(7520) recently(21/JULY/2012);

Systems specs:

#core i7(3610)

#8 GB RAM

#1 TB HD

#Windows 7 Home Premium

The only thing that got me to buy i7 was i thought system hangs would be rare.

But have this busy cursor almost always displayed when any new window/application opened.

Please help out

Dell_Abhishek_B · Answer

Hi imaad sufi,

Welcome to the community.

Congratulations on the new Dell laptop. I would be glad to let you know that in most cases this issue occurs if the touchpad drivers are not updated. Please update the touchpad drivers from the link below.

www.dell.com/.../DriverFileFormats

This should take care of the issue. You can also sensitize the touchpad according to your comfort.

The steps are:

1. Turn on the computer and log into Windows as normal. Open the "Start" menu and click on the option labeled "Control Panel."

2. Double-click on the icon labeled "Mouse.". The "Mouse Properties" window will open and it will have a touchpad option. Open the touchpad option and navigate to the tab labeled "Device Settings." Click on the button labeled “Settings." A window labeled "Properties" will appear.

3. Examine the left panel of the "Properties" window and expand the option labeled "Sensitivity." Click on the option labeled "Touch Sensitivity."

4. Reduce the touch sensitivity setting by moving the slider to the right, towards the "Heavy Touch" label. Experiment with different levels of sensitivity until you find one suited to your needs.

5. Click on the button labeled "OK" to close the "Properties" window; repeat with the "Mouse" control panel. Your new touchpad sensitivity settings are now saved.

6. Kindly reboot the system and check if the mouse works fine.

Please respond in case you need any further assistance or clarification.

Thanks and Regards

DELL_Abhishek_ B

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