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August 17th, 2013 08:00
Hard-disk failure
Hello!
I own a dell inspiron n5110 and a couple of days ago i encountered a problem.A warning message appears to me saying "replace or repair your hard disk" and then they ask me to save the instruction file, when I tried to save it anywhere, another message comes saying that I can't save it to the drive with the failure !However i saved the file in my phone and i got this message: "the following information is provided to help the hardware technical support person diagnose the hard disk with errors. Disk name: WDC ; ws3200BPVT-75ZEST0 Volume :C:\'D:\
It asks me to do a backup and shut down my computer then install a new hard disk or repair this one.
!! What should I do?
ejn63
9 Legend
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87.5K Posts
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August 17th, 2013 08:00
Run a diagnostic - f12 at powerup. If the system is under warranty, call Dell with the error and they'll replace the drive. If the system is out of warranty you'll need a new 2.5", 9.5, 7 or 5 mm SATA notebook drive.
Replacing the drive on this model is not easy - if you've never taken apart a notebook, the video below will show you what is involved.
DELL-Satya P
803 Posts
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August 17th, 2013 09:00
Hi anacioroaba,
As 'ejn63' said, if the hard drive needs to be replaced and if system is under warranty, please provide the service tag and name through Private Message so that I can check the replacement options.
To send a Private Message, click my User name and Start Conversation.