Boot the copmuter using the Knoppix CD and if you have an external hard drive, flash drive or external burner, you can get your files and folders that way.
After you get your files and folders, if your computer is under warranty, contact Dell Tech Support.
If your computer is not under warranty, you need to purchas a new hard drive and manually install Windows.
i am receiving the error code 2000-0146 but my computer is starting up and is working fine but my battery is not charging. Also, on startup it says "The AC adapter type cannot be determined"
One, the hard drive is on its way out. The other issue may be the adapter, or the power jack - or mainboard. Try a new Dell AC adapter first. If that doesn't fix the problem, the system needs an internal repair or replacement of the mainboard.
PudgyOne
9 Legend
•
30.3K Posts
0
March 2nd, 2012 23:00
Katie,
Does the computer start? If yes, then backup all files and folders that you cannot afford to lose.
Rick
ktlnrg
2 Posts
0
March 2nd, 2012 23:00
Hi Rick
It turns on but I can't get past the welcome screen to access any files. Is there a way of backing up from the log in page?
Thanks, Katie
PudgyOne
9 Legend
•
30.3K Posts
0
March 2nd, 2012 23:00
Katie,
Create a Live KNOPPIX 5.1.1 CD
Boot the copmuter using the Knoppix CD and if you have an external hard drive, flash drive or external burner, you can get your files and folders that way.
After you get your files and folders, if your computer is under warranty, contact Dell Tech Support.
If your computer is not under warranty, you need to purchas a new hard drive and manually install Windows.
How To Restore or Reinstall Microsoft® Windows® on a Dell™ Computer
Rick
himanshu0503
1 Message
0
June 29th, 2012 14:00
hey
i am receiving the error code 2000-0146 but my computer is starting up and is working fine but my battery is not charging. Also, on startup it says "The AC adapter type cannot be determined"
Ne suggestions?
ejn63
9 Legend
•
87.5K Posts
0
June 29th, 2012 15:00
One, the hard drive is on its way out. The other issue may be the adapter, or the power jack - or mainboard. Try a new Dell AC adapter first. If that doesn't fix the problem, the system needs an internal repair or replacement of the mainboard.