You can adjust the touch-pad sensativity in the Mouse portion of the Control Panel. If the pointer is still "messing up" then you should try loading the most current touch-pad drivers available from the Downloads tab (above). As a last resort, you should run the Dell diagnostic test on the hardware and report the results if a failure occurs.
Place the System Software CD in your computer. Reset the machine and when the Dell logo appears on the screen, press and release [F2] several times until you are in the BIOS. Press the right arrow key to go to the BOOT menu or hold [Alt] and [P] simultaneously to progress to the second page. Change the boot sequence to CD/DVD drive, Floppy drive, Internal HDD. Now press [Esc] or [F10] to save and exit the BIOS.
The following knowledge base article can help you with this:
Thanks for the response Bob, but I think you may have missed the point. The problem is occuring on the left mouse button that you click when you use the pointing stick. I have the touchpad disabled entirely so that is not the problem.
The actual mouse button is hyper-sensitive and does not need to be "clicked" to actually click.
Thank you for providing additional information for me. I suggest running the hardware through the Dell diagnostic test. If your system is under warranty, you should consider contacting Dell Support for a solution.
The HARDWARE problem(s) was RESOLVED by Dell under Part Only Warranty as follows:
"The WANDERING OFF BY ITSELF mouse POINTING ARROW problem":
Replacing my apparently faulty palm rest assembly (part number 9C938 A00) with the latest part number 06G500 rev A05 in June 2003 solved the cursor racing over the screen all the way to e.g. the corner of the screen problem.
(I think part 06G500 is for both the i8000 and the i8100.)
"cursor jumping around when typing" aka "erratic mouse self clicking" aka "random cursor jumps" problem:
A few months later,
replacing my apparently faulty keyboard (part number 03609Y rev A00) with the latest part number 03609Y rev A03 in December 2003 solved the unintentional jumping of the active cursor to other parts of the word processor whilst typing problem (aka "ghost clicks" or "cursor jumping" problem).
Cursor works fine now.
IN GENERAL:
-Run the Dell diagnostics and see if a hardware problem is located.
-The pointing stick nub between the g and h keys may be stuck - wiggle it a couple times
-Adjust the sensitivity of the mouse in the Mouse entry in the Device Manager. Drag the Touch Sensitivity towards Heavy Touch and the Palm Check towards Maximum.
-Disable the pointing stick for a few days, if the problem is gone the keyboard may need replacing or cables are not properly connected.
If the problem is not gone the palm rest unit may need replacing or cables are not properly connected.
Contact Dell Tech Support.
I think Dell gives great service.
Hereby 2 links on the "cursor jumping around when typing" aka "erratic mouse self clicking" aka "random cursor jumps" subject that may be related:
DELL-BobT
3.1K Posts
0
December 2nd, 2003 14:00
smjacobs,
Thank you for using the Dell Community Forum.
You can adjust the touch-pad sensativity in the Mouse portion of the Control Panel. If the pointer is still "messing up" then you should try loading the most current touch-pad drivers available from the Downloads tab (above). As a last resort, you should run the Dell diagnostic test on the hardware and report the results if a failure occurs.
Place the System Software CD in your computer. Reset the machine and when the Dell logo appears on the screen, press and release [F2] several times until you are in the BIOS. Press the right arrow key to go to the BOOT menu or hold [Alt] and [P] simultaneously to progress to the second page. Change the boot sequence to CD/DVD drive, Floppy drive, Internal HDD. Now press [Esc] or [F10] to save and exit the BIOS.
The following knowledge base article can help you with this:
How to run the Dell diagnostic test knowledge base article.
The program should automatically load. Choose to run the test on the questionable component(s).
smjacobs
6 Posts
0
December 2nd, 2003 21:00
Thanks for the response Bob, but I think you may have missed the point. The problem is occuring on the left mouse button that you click when you use the pointing stick. I have the touchpad disabled entirely so that is not the problem.
The actual mouse button is hyper-sensitive and does not need to be "clicked" to actually click.
Any more advice?
Scott
DELL-BobT
3.1K Posts
0
December 3rd, 2003 19:00
Scott,
Thank you for providing additional information for me. I suggest running the hardware through the Dell diagnostic test. If your system is under warranty, you should consider contacting Dell Support for a solution.
blackblackhamme
65 Posts
0
March 9th, 2004 09:00
**************************************************
Hi, I have an inspiron 8000.
This notebook has a pointing stick + touchpad.
I WAS experiencing eratic cursor behaviour.
The HARDWARE problem(s) was RESOLVED by Dell under Part Only Warranty as follows:
"The WANDERING OFF BY ITSELF mouse POINTING ARROW problem":
Replacing my apparently faulty palm rest assembly (part number 9C938 A00) with the latest part number 06G500 rev A05 in June 2003 solved the cursor racing over the screen all the way to e.g. the corner of the screen problem.
(I think part 06G500 is for both the i8000 and the i8100.)
"cursor jumping around when typing" aka "erratic mouse self clicking" aka "random cursor jumps" problem:
A few months later,
replacing my apparently faulty keyboard (part number 03609Y rev A00) with the latest part number 03609Y rev A03 in December 2003 solved the unintentional jumping of the active cursor to other parts of the word processor whilst typing problem (aka "ghost clicks" or "cursor jumping" problem).
Cursor works fine now.
IN GENERAL:
-Run the Dell diagnostics and see if a hardware problem is located.
-The pointing stick nub between the g and h keys may be stuck - wiggle it a couple times
-Adjust the sensitivity of the mouse in the Mouse entry in the Device Manager. Drag the Touch Sensitivity towards Heavy Touch and the Palm Check towards Maximum.
-Disable the pointing stick for a few days, if the problem is gone the keyboard may need replacing or cables are not properly connected.
If the problem is not gone the palm rest unit may need replacing or cables are not properly connected.
Contact Dell Tech Support.
I think Dell gives great service.
Hereby 2 links on the "cursor jumping around when typing" aka "erratic mouse self clicking" aka "random cursor jumps" subject that may be related:
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=16253.
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=16425.
For those interested in a link on "The WANDERING OFF BY ITSELF mouse POINTING ARROW problem" see:
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=12447.
See also the following 6 urls:
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=11052.
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=7068.
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=16361.
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=7362.
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_upgrade&message.id=16000.
LINK: http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_input&message.id=16577.
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