help with error codes

Question

i have a i 5100 with no audio ihave did all the tricks so now i have these error codes that came up in dia testaudio

1b22:061b and 1b22:071b and on speakers 4c00:0619 a little help will be nice it reads all software and drivers fine it reads the sigmatel chip no sound from head phones or mic

DELL-BobT · Answer

pedoff, Thank you for using the Dell Community Forum. Please post the error code that is appearing.  Also, post what you have tried.

Ploboo · Answer

I have the same problem with my Inspiron 1100. No sound from my speakers or headphone jack. I've followed the trouble-shooting guide in XP's Help and Support. Everything checks out fine. I've gone into Device Manager and uninstalled SigmaTel C-Major Audio. Then let Windows reinstall it - no good. I've used three different restore points back to when I knew I had sound. I've read an enormous number of posts and threads without finding anything that helps. When I ran the Dell Diagnostic disc for audio I got the following error code - 1B22:061B   Anyone got any ideas?

DELL-BobT · Answer

Ploboo, If the Dell diagnostic test fails, then you should consider contacting Dell Support to request a hardware replacement.

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help with error codes

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