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November 9th, 2016 22:00
HELP
My laptop inspiron N5040 is not working for few days..... During start up after appearance of dell logo..a beep sound appears and startup process stops..windows donot load....sometimes occasionaly opens properly and after shut down if opened immediately same problme appears...I tried running diagnostic...it shows running MATS test for a long time..but no result appear...
What shouls i do??????
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DELL-Akshatha M
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1.2K Posts
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November 10th, 2016 08:00
Hi Hitro,
Thank you for reaching out to Dell Community Forum.
How many beeps do you hear?
What is the status of the CAPS LOCK or NUM LOCK?
please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information