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4 Posts

10706

March 14th, 2013 09:00

How to disable TouchScreen capability on E6520?

How to disable TouchScreen capability on E6520?

4 Posts

March 14th, 2013 10:00

Hi Sandeep, the laptop is running XP.

4 Apprentice

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1.5K Posts

March 14th, 2013 10:00

Hi mibaile5,

Welcome to the community.

Please let me know the version of windows installed on the system so we can provide you with the appropriate information.

Thanks and Regards
Sandeep P
#iworkfordell

4 Apprentice

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1.5K Posts

March 15th, 2013 09:00

Hi mibaile5,

Thanks for providing us this information.  Please check the steps below which would be useful for you:

From the Windows® XP default Start menu, click Control Panel.

With Control Panel in Category Mode, click Performance and Maintenance.

In the Performance and Maintenance window, click System.

In the System Properties dialog box, click the Hardware tab.

On the Hardware tab, click Device Manager.

In Device Manager, click the plus sign (+) in front of Human Interface Devices.

View Picture

Right-click Touchscreen Driver, and then click Disable.

Click Yes.

To enable Finger Touch, follow the above steps and click Enable.

Please perform these steps and let us know the results of the same so we can advise you further.

Thanks and Regards
Sandeep P
#iworkfordell

4 Posts

March 15th, 2013 10:00

When I am in the device manager there are several different controllers under Human Interface Drivers. For example, there are four devices called "HID-compliant device", one for the "usb mouse" and then one for "USB Human Interface Device". 

4 Apprentice

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1.5K Posts

March 16th, 2013 08:00

Hi mibaile5,

Please provide us with the screenshot of the device manager so we can provide you with the details.

Also, to confirm you wish to disable the touchscreen and not the touchpad of the system.

Please provide us this information so that we can be in a better position to understand and resolve this issue.

Thanks and Regards
Sandeep P
#iworkfordell

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