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7997
April 30th, 2014 13:00
I'm having a hard drive problem (Error code 2000-0142)
As the title/tags say i'm having the error code (my computer's service tag is <ADMIN NOTE: Service tag removed per privacy policy> ) just like other people had, it was working just fine until the end of March (don't mind the semi short post i'm not a very talkative person)...
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ejn63
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April 30th, 2014 13:00
Since your system is under warranty, report the error to Dell Support and they'll ship you a replacement drive.
Your hard drive has failed.
DELL-Babita S
4 Apprentice
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1.3K Posts
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April 30th, 2014 14:00
Hi Revenant281,
Thanks for the reach out.
Error 2000-0142 is indicative of hard drive failure and since your system has active hardware warranty, we can help you with replacing the same.
For your a/c security and privacy we request that you do not post your account-related information on a public post and share details with us through private message only.
Kindly provide registered system owner's name, current shipping address, telephone number/s and email address through private message for further assistance with this issue.
Thanks and regards.
Babita S
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.
DELL-Babita S
4 Apprentice
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1.3K Posts
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May 2nd, 2014 17:00
Hi Revenant281,
We have not received a feedback/response from you with reference to this issue.
Kindly respond if you need further assistance, we'd be happy to assist.
Thanks and regards.
Babita S
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.