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1 Message

4096

May 28th, 2017 17:00

Inspiron 13 5378 2-in-1 Display Panel Firmware password protected

When I execute the Panel Firmware Update at http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=J5PR2, the Raydium FT (Ver. 2.32) application windows opens. I select the only menu, Functions, then Update FW and I am presented with a password prompt. I can't find the default password anywhere in the manuals or documentation.

What is the default password or where can I find it?

Moderator

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17.8K Posts

May 31st, 2017 10:00

hiplou,

Try installing the firmware as the administrator. 

1 Message

October 31st, 2017 05:00

installing as a administrator does not help program still need a password to run firmware update or screen calibration. What the point put drivers on website which are secured by password that no one know ????

9 Legend

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14K Posts

October 31st, 2017 08:00

Do you have a BIOS admin password configured, by any chance?

1 Message

November 17th, 2017 05:00

I've encountered the same problem.

the asked password is no password currently present on the system

even deleting the BIOS password didn't help

> please help (or upload another version of the firmware)

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