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March 25th, 2013 06:00
inspiron E-1505 boot problem
my inspiron E-1505 that I haven't used in a couple months won't boot. It has power and is charging the battery. The battery is okay. I get lights on the unit when I push start but nothing past that.
If the cmos battery was dead would it start anyway? I took the HD out and put it back in. I get nothing on the screen and no sounds at all. The led's on the MB all flash during start. Any ideas?
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DELL-Allan D
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March 25th, 2013 11:00
Hello Jangar59,
In order to assist you further, I would like to know couple of things.
-- Do you see any thing on the screen?
-- Do you see the Dell Logo at the start up?
-- What is the color of the power LED?
Please try running the Pre-Boot System Assessment (PSA / ePSA) Diagnostics. Run the test and check if gives any error code. Note down the error code and update me with the same, would let you know the next course of action.
Please write back with results, would be glad to assist you further.
DELL-Allan D
4 Operator
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2.6K Posts
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March 28th, 2013 17:00
Hi Jangar59,
Unfortunately we have not received feedback from you on this topic. If you need continued support, please write back. Other community members who need assistance please start your own topic in a new thread.