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July 4th, 2015 16:00
Inspiron N4010 processor
around April, my laptop started experiencing issues where it would bog down, and sometimes completely shut off. After trying to run diagnostics several times and not even being able to get through that, I opened it up and found a giant dust bunny clogging the fan. After removing that, the shutting down issue seemed to go away, but I would still have periodic issues where the processes would jump to 100% and I'd pretty much have to close everything down. We're talking maybe 1 Google Chrome issue, iTunes and Skype - all applications that this laptop should be able to handle running simultaneously. I tried removing and reinstalling java and flash, but to no avail. Sometimes I didn't even have a browser open - I might just have iTunes and Skype - and it would shoot to 100%. I ran all the various diagnostics and virus scans and the only thing that ever comes up negative is that my battery is near the end of its life. But I've even tried running it without the battery and it still has the same issue. I was going to try swapping out the hard drive so I could run a clean Windows install, but the hard drive is not one that is easily removed, and I wanted to be able to put my normal hard drive back in if necessary, so I avoided that. I did get the replacement hard drive in (with nothing loaded) and ran diagnostics and experienced the shutdown a few times with that, so I'm pretty sure it's not the hard drive. I finally pulled everything out, and when I got to the processor, I noted that there is a thin layer of perhaps insulating material that is pretty much gone:
There is another chip near the processor that has a similar layer that is intact:
I'm wondering if this could be the root of my issue, and if so, is there something I can use to recreate that layer? A small square of electrical tape? Maybe cut a square from some old cable insulation? Or do I just have to replace the processor at this point?
Thanks.
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DELL-Todd S
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1.8K Posts
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July 7th, 2015 14:00
Hello,
Whatever you do, don't put tape on there!
What you want is called thermal paste. It's specifically designed to transfer heat off those processors (and graphics cards) and up into the fan. It's relatively simple to apply but make sure you read the instructions. Putting too much on is almost as bad as putting too little.
From the picture above, and your description of the dust issue, it looks / sounds like you definitely overheated the processor. Impossible to really tell how much damage was done to it but intermittent lockups, slow performance, all those are possible consequences. I would recommend putting the thermal paste on and making sure the fans are functioning and airflow is good moving forward. You can't repair the processor (you could replace it) but at least you can make sure that you limit any additional danger going forward.
Todd
billw007
4 Posts
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July 8th, 2015 06:00
thanks!
billw007
4 Posts
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July 11th, 2015 08:00
one more thing, if I may - right now I have a 2.4 Gigahertz Intel core i3 M 370 processor - how much processor can I put in this laptop, and if I replace the processor with a faster model, do I need to replace anything else (heat sync, etc.)?
ejn63
11 Legend
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87.5K Posts
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July 11th, 2015 09:00
You will need a first-generation Core CPU (i3 or i5 -- NOT the i7, which won't have the required video circuitry aboard). Stick to a 35W or lower power rating - you will not be able to run a 45W CPU in that system, since you cannot change the stock heatsink (nothing else will fit).
That interface material is not electrical tape - you need a thermally conductive paste or pad to replace the one that's there now.
In all honesty, you won't gain much with a CPU upgrade - and you'll be buying a used CPU, as these have not been made in years. If you're still running the system on a conventional hard drive, replacing that with a solid state drive (under $100 for a 250G, under $200 for a 512G) is a far better price/performance upgrade than any CPU will give you.
billw007
4 Posts
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July 11th, 2015 11:00
thanks!