I would agree with the faulty keyboard.. I doubt the mainboard.. You can also run the dell 32 bit diagnostics from the resource CD to get at the keyboard test specificly :)
There were a lot of people on this forum who reported problems with their keyboards and despite replacing it the problem wasn't fixed.An external USB keyboard uses different hardware controller than the internal one.If software errors can be ruled out the keyboard should be the first thing to replace.Just reseating the ribbon cable of the keyboard might be worth trying as well.
Afterwards
2 Posts
0
March 30th, 2012 16:00
Can anyone help?
MicroTest
3 Apprentice
•
934 Posts
0
March 30th, 2012 17:00
It's highly likely a faulty keyboard or mainboard but try the following:
1.check your keyboard in safe mode(F8)
2.run Dell diagnostics (F12 at power up)
3.try booting a different Operating system like LinuxMint10(looks like WinXP) from a USB stick
www.pendrivelinux.com/yumi-multiboot-usb-creator
malkboy
117 Posts
0
March 30th, 2012 19:00
I would agree with the faulty keyboard.. I doubt the mainboard.. You can also run the dell 32 bit diagnostics from the resource CD to get at the keyboard test specificly :)
MicroTest
3 Apprentice
•
934 Posts
0
March 30th, 2012 19:00
There were a lot of people on this forum who reported problems with their keyboards and despite replacing it the problem wasn't fixed.An external USB keyboard uses different hardware controller than the internal one.If software errors can be ruled out the keyboard should be the first thing to replace.Just reseating the ribbon cable of the keyboard might be worth trying as well.
en.community.dell.com/.../17672351.aspx