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32943
April 23rd, 2013 06:00
L502X SM controller error and system crashes
Recently got a hand me down laptop. My brother did a reinstall of Windows 7 and formatted the hard drive before handing it over.
Its having issues - I'm trying to play FM 2013 but keep getting crashes during games. When I looked in Device Manager there were a load of yellow !. Most I solved by just right clicking and updating the drivers. The 540M graphiics were not showing up a all - so I had to download these from the website myself - but now have the Nvidia centre - which seems to work.
But still the SM bus controller still shows a yellow ! - and the game continues to crash, sometimes it forces a system shutdown.
When I click on the yellow ! and get a hardware ids i get:
PCI\VEN_8086&DEV_1C22&SUBSYS_050E1028&REV_05
PCI\VEN_8086&DEV_1C22&SUBSYS_050E1028
PCI\VEN_8086&DEV_1C22&CC_0C0500
PCI\VEN_8086&DEV_1C22&CC_0C05
I cant see anything I havent updated? - Help!
I have tried all the recomended fixes from the games site.
0 events found
DELL-Sujatha K
Community Manager
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3.3K Posts
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April 23rd, 2013 07:00
Hi tibsey,
You have mentioned in the post that your brother formatted and installed the Operating system. Please check if the drivers were installed in the order given below:
http://dell.to/X1IKGu
Please click on the link below and enter the service tag to get all the required drivers for your computer:
http://dell.to/QjjZDA
Revert for further queries.
tibsey
3 Posts
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April 23rd, 2013 07:00
Many thanks Sujatha - if they were not done in that order would I need to do the install of Windows 7 again? - and start the driver instals again?
tibsey
3 Posts
0
April 23rd, 2013 14:00
Also in the list about i which order to instal the drivers some of them dont appear on the downloads page for my laptop.
Does that mean they are not needed? (for example there is no NSS listed)
DELL-Sujatha K
Community Manager
•
3.3K Posts
0
April 24th, 2013 06:00
Hi tibsey,
If the driver is not listed under the download page of your system tag, which means that driver is not required for your system model.
Since the drivers are already installed, you may try installing only the missing drivers. That is the drivers with the yellow bang in the device manager. In case you need assistance with the missing driver links, provide the screen shot of the device manager. I will provide the links for the same.