Laptop Manufacturing Problem

I purchased a Inspiron 14R5421 17 months ago. Service tag .    Recently the computer would not turn on.  After intensive inspection at Iowa State University Information Technology Services I received a thorough analysis of the problem from the IT technician.  Here is the exact quote from the lab technician:

"Removed memory and thoroughly looked over the motherboard.  No obvious signs of damage or any trace of liquid found.  The machine sill would not power on from minimal configuration.  I suspect the machine will need a new MLB." 

Second inspection quote:

"Inspected machine and found that it was missing one grounding tab.  I found the grounding tab wedged under the heatpipe on the bottom side of the motherboard.  It appears that the board looks burnt where I found the tab.  I removed the tab and attempted to boot with minimum configuration and all possible RAM configurations.  No signs of power."

This was a manufacturing problem of the Dell computer.  I purchased the computer 17 months ago, so the 12 month warranty is expired.  However, I feel as a customer that Dell needs to know that the computer was manufactured incorrectly and had a loose grounding tab that caused a burn out on the motherboard. 

As a customer I am not able to ask for a refund past the 12 month warranty, however, your company needs to know that the manufacturing of this computer caused it to burn the motherboard.   A repair to replace the MLB is over $700 which is what I paid for the computer.

I am a very disappointed customer, and your company needs to become aware of its manufacturing problems that cost me over $700 to replace a computer after 17 months.   If you want this computer sent back to you, send me an address.  Maybe you can inspect your own manufacturing problems.