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March 26th, 2011 19:00
Laptop Scroll Function Stops Working
This has become quite the pain. The scroll just decides to stop working when booting my computer from being off. But not all the time, just sometimes. Or when I reboot it stops. But not always, just a few times per week. Then I have to go through the long process of uninstalling the drivers, rebooting, installing, rebooting and then it works for a couple days. There has got to be a fix or something, no?
I appreciate all responses and help in advance, thank you.
Dell Studio XPS 1640
Vista, SP2
Intel 2 Duo CPU
P8700 @ 2.53GHz
4.00 GB RAM
64 Bit OS
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DELL-Royan S
6 Operator
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3.8K Posts
1
March 29th, 2011 13:00
Hi Mbrandau,
Welcome to the Community. Update the touchpad drivers using the link below. If this does not work, you can try and restore your computer back to factory settings, make sure to back up your data before doing that. After a factory reset if it does not work, contact Dell technical support to have your palmrest replaced.
<ADMIN NOTE: Broken link has been removed / replaced from this post by Dell>
Thank you
Royan