latitude D620 shutdown delay problems, FIX???

Question

I have a refurbished D620 for a couple weeks now. recently, it started to have shutdown issues. about 75% of the time, after i select "shutdown", it would just go to the blue background screen and it would take 10-15 minutes to shutdown. usually when it operates normally it goes to the blue screen but the "shutting down" window comes up and it turns off in 30 seconds.

i tried uninstalling everything that ive installed since the problem started occuring. it looks like the delayed shutdown is less frequent now, about 50% now, and it might be related to being plugged in or running off batteries, but im not sure.

is anyone having the same problem?
how do i fix it?

fudgieguys · Answer

It should not effect the shutdown if you are runnning battery power or AC.

You could try and do a system restore to a previous date and time before this problem started.

http://www.microsoft.com/windowsxp/using/helpandsupport/getstarted/ballew_03may19.mspx

This link may help.

slowecsl · Answer

There may be a service running that is hanging on shutdown. I used to get a lot of errors in my event logs regarding my shutdown and the registry being in use. A lot of times shutdown would be taking awhile. I installed this program from Microsoft and those error messages went away and my shutdowns were quicker. You can try it yourself and see if it helps...

http://www.microsoft.com/downloads/details.aspx?FamilyID=1B286E6D-8912-4E18-B570-42470E2F3582&displaylang=en

Dell Latitude D620
Bios A03
Core Duo T2600 @ 2.16ghz
2048 MB DDR2 667mhz
NVidia Quadro NVS 110M TurboCache
100gb 5400rpm HD
Philips SDVD8820 DVD+/-RW Combo
SigmaTel C-Major HD Audio
Broadcom NetXtreme 57xx Gigabit
Intel Pro/Wireless 3945ABG 802.11a/b/g
TrueMobile 350 Bluetooth
Windows XP SP2

Message Edited by slowecsl on 09-19-2006 02:58 PM

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latitude D620 shutdown delay problems, FIX???

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