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February 3rd, 2016 23:00

Latitude E5450 touchpad not working after Windows 10 update

I had 64 bit Windows 8 and I updated it successfully, but I can only use external mouse now. 

I installed the newest Dell Multi-Touch Touchpad Driver (Input_Driver_YXX3D_WN32_10.1207.101.109_A03.EXE) from Dell support site, but the touchpad is still not working. 

What should I do?

My service tag is <ADMIN NOTE: Service tag removed per privacy policy>

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February 4th, 2016 10:00

Hi,

I followed the steps, but touchpad is still not working. In device manager is "Dell Touchpad" and it has a warning (!) triangle. 

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February 11th, 2016 05:00

I uninstalled the old driver and tried to install the latest, but got this error message: 

"The update installer operation is unsuccessful." I attached the error log. Could you tell me, what the problem is?

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