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December 8th, 2015 00:00
Latitude E6230
Hello,
I have a problem with my laptop, Latitude E6230
if i start cold it loads windows 10 and after 10 seconds it is stuck and nothing works anny more..
if i reboot then ( warm) it starts normal no error message.. and works fine..
what can be the cause of this?
hope that somebody can guide me to fix this ..
i ran system scan defrag, ccleaner, system restore, scanned for virus/ malware nothing...
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DELL-Akshatha M
2 Intern
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1.2K Posts
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December 8th, 2015 05:00
Hi CYBERMAN10,
Thank you for writing to us.
To try to isolate if any hardware is causing this issue, please run the on-board diagnostics.
Please follow the instructions given the below link:
http://dell.to/1M2LIqy
Post back any error message or codes you get.
Kindest Regards,
DELL-Akshatha M
Social Media and Community Professional
#IWork4Dell