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1.2K Posts

December 8th, 2015 05:00

Hi CYBERMAN10,

Thank you for writing to us.

To try to isolate if any hardware is causing this issue, please run the on-board diagnostics.

Please follow the instructions given the below link:

http://dell.to/1M2LIqy

Post back any error message or codes you get.

Kindest Regards,
DELL-Akshatha M
Social Media and Community Professional
#IWork4Dell

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