791 Posts

July 30th, 2004 20:00

Yes, your lcd is burnt out.

You need to call tech support and they will arrange a time to either send a technician over to you or get all the information for you to send the laptop in for repairs.

9 Legend

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87.5K Posts

July 30th, 2004 22:00

Check your warranty type (return to depot or onsite). If it's onsite, call and they'll send a technician with a new display.  If it's return to depot, they'll send you a shipping box, and you send the notebook into a Compal/Dell repair depot for repair.

 

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