2 Intern

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937 Posts

April 14th, 2005 12:00

Sounds like you may be trying to run it at higher resolution than designed for. Try moving the resolution down one notch and see if it helps. If the external monitor works fine as you say, then the video card should be ok. If fooling with the resolution adjustment does not solve the problem, then you might try reseating all of the video ribbon cable plugs.
 
 

10 Posts

April 16th, 2005 05:00

I have tried that. I can only chage the resolution by going into safe mode, but as soon I reboot it, I get a errror that I am running it at a reolution it doesn't like and it changes back. I have also checked and reset the cable and that didn't change anything either. It works just fine when hooked up to an external monitor though my husband can't very well take a CRT with him on deployment. Is there anyway I can test it to find out if it's the cable, video card or the monitor. Without the expense of replacing them all first??

2 Intern

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937 Posts

April 16th, 2005 13:00

Which version of Windows are you running?

 

10 Posts

April 16th, 2005 15:00

XP SP2 I should also say that it's off centered as well like everything has shifted to the right and down about an inch or so.

10 Posts

April 16th, 2005 16:00

Nvidia

6/24/2003

4.4.8.2

2 Intern

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937 Posts

April 16th, 2005 16:00

Let's try to see which video driver you have installed.  Go to control panel, then system, then hardware, then device manager, then "display adapter" tab. Right click on whatever shows up under adapter tab and choose "properties", then "driver" tab and report back the first 3 entries (Driver Provider, Driver date, & Driver version).

 

2 Intern

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937 Posts

April 16th, 2005 17:00

There is a later video driver at this link:

http://support.dell.com/support/downloads/format.aspx?c=us&cs=19&l=en&s=dhs&SystemID=INS_PNT_P4_8200&os=WW1&osl=en&deviceid=1002&devlib=6&category=6&releaseid=R66301

I suggest you download it and give it a try.  Your current driver could be corrupt and this will solve the problem.

 

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