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4915
September 30th, 2015 11:00
Media fail test, system in boot loop.
I am using xps 15 and while surfing on system my screen got freeze and blanked. When restart done got in boot loop saying media test failure , daigonesd it passed all it tests but srill in boot loop. Also changed the booting preference with hard drice on top which was not before. Still stuck.(no hardware added, same hardware since purchased)
Help needed.
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DELL-Ravi Ch
9 Technologist
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7.1K Posts
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October 2nd, 2015 08:00
Hi dneeraj,
I would suggest that you run the diagnostics on the computer by following the steps mentioned in the video below and check if there is any issue with the hardware on your system.
http://dell.to/164l6g4
Please let me know the findings.
Mary G
6 Operator
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20.1K Posts
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October 2nd, 2015 14:00
The media test will give that error if there is no disk in the drive. You can ignore it.