Does the mouse work on the desktop or on any other system? You can check in the Dell Support site for your system model and download the "Mouse, keyboard and Input device" driver (if any).
Please click my DELL-username and send me a Private Message with the Dell Service Tag number, so that we can check on this for you.
DELL-Akshatha M
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July 20th, 2017 00:00
Hi Neil154,
Does the mouse work on the desktop or on any other system? You can check in the Dell Support site for your system model and download the "Mouse, keyboard and Input device" driver (if any).
Please click my DELL-username and send me a Private Message with the Dell Service Tag number, so that we can check on this for you.