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7 Posts
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15596
July 25th, 2005 20:00
mouse pointer
My computer (Inspiron 8200) has developed the frustrating habit in which the mouse pointer becomes uncontrollable. The pointer suddenly dashes from the bottom left of the screen to the top right and defies all attempts to go where you want to put it. Then suddenly it will behave itself for a short while before "doing its own thing" again. Using the touch pad does not make any difference. I need help urgently!
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Oleg2003
59 Posts
0
July 26th, 2005 00:00
gstc
7 Posts
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July 26th, 2005 01:00
Oleg2003
59 Posts
0
July 26th, 2005 02:00
snapohead
1.2K Posts
0
July 28th, 2005 03:00
Hansom
1 Message
0
July 28th, 2005 20:00
snapohead
1.2K Posts
0
July 31st, 2005 23:00
agiapmd
4 Posts
0
August 2nd, 2005 18:00
I have the exact problem with my I8200. This seemed to happen after I upgraded my office to MS office 2003 (coincidence?). Scanned for virus using Norton Antivirus and Mcafee latest definition and found none. Contacted Dell support and they told me I have to replace the keyboard. Cost $40.89 total including shipping and tax. I have to wait until I installed it to see if it fixes the problem. I also noted that they have a recent update for Alps GlidePoint/StickPointer, Driver, Windows 2000, Windows XP, Multi Language, Multi System, v.5.4.102.12, A09 on Dell website posted 5/12/05. Have anyone tried this to see if this fixes the problem?
snapohead
1.2K Posts
0
August 2nd, 2005 23:00
agiapmd
4 Posts
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August 3rd, 2005 00:00
Well, I just upgraded the Dell mouse/touchpad software and turned off my stick function and it seems to be working okay so far. Therefore, I am hoping it's my keyboard. The keyboard installation is much simpler than palmrest panel. Looking at the instruction for palmrest panel installion, one practically has to take this laptop apart. Will see what hapen when I installed the keyboard once it gets here. Will keep you all posted.
gstc
7 Posts
0
August 4th, 2005 20:00
Snapohead
Thank you for your suggestions. I will try these and see what happens. I had been so frustrated that I did not use my Inspiron for ten days. I used my office Dimension instead. However I need to use my laptop, so I will have to try to get things back to normal. Will let you and others know what happens.
I think though that DELL should be made aware of the problem and they should do something about it.
Cheers!
gstc
7 Posts
0
March 12th, 2006 22:00