I must appreciate the ease with which you are handling this technical issue on your computer.
The problem could be with the connection of the MSATA on the motherboard. I would like you to try the below mentioned steps before coming to a conclusion.
Please set the BIOS to default state, to do that please follow the below mentioned steps:
Press during POST to enter the system setup program.
Press to reset the setup defaults.
Press , select Save changes and reboot, and press to save configuration changes.
Now check in BIOS if the MSATA drive is detected.
If the MSATA is not detected in BIOS, try reseating the MSATA or try another MSATA on the motherboard and check in BIOS if it is detected. If the new MSATA is not detected in BIOS, then the problem is with the motherboard.
If the new MSATA is detected in BIOS, please run the diagnostics with the new MSATA and check.
To run diagnostics please follow the below mentioned steps:
Restart the computer.
Keep tapping the F12 key on the Dell Logo Screen.
From the One time boot menu select Diagnostics and Press Enter.
It runs a test on all the hardware components.
If it test fails please capture the error code and let me know the error code, I would tell you the next course of action.
I checked the system specifications and found that the XPS 702X does not support MSATA SSD.
The system supports 128 GB, 256 GB and 512 GB Solid State Drive (SSD), which fits into the Harddrive slot of the computer after removing the Harddrive. Please check this image of SSD:
The slot that you are trying to plug in the MSATA SSD is dedicated to the WLAN wireless card.
DELL-Nikhil D1
6 Operator
•
2.6K Posts
0
January 28th, 2013 22:00
Hi shan383,
I must appreciate the ease with which you are handling this technical issue on your computer.
The problem could be with the connection of the MSATA on the motherboard. I would like you to try the below mentioned steps before coming to a conclusion.
Please set the BIOS to default state, to do that please follow the below mentioned steps:
If the MSATA is not detected in BIOS, try reseating the MSATA or try another MSATA on the motherboard and check in BIOS if it is detected. If the new MSATA is not detected in BIOS, then the problem is with the motherboard.
If the new MSATA is detected in BIOS, please run the diagnostics with the new MSATA and check.
To run diagnostics please follow the below mentioned steps:
Kindly post the results.
shan383
17 Posts
0
January 29th, 2013 16:00
I set the bios to its default state and it did not fix the problem.
I also tried taking the card out and putting it back in and that did not help.
The empty space it were i am trying to install the SSD.
here is a picture of the SSD
DELL-Nikhil D1
6 Operator
•
2.6K Posts
0
January 31st, 2013 04:00
Hi shan383,
I checked the system specifications and found that the XPS 702X does not support MSATA SSD.
The system supports 128 GB, 256 GB and 512 GB Solid State Drive (SSD), which fits into the Harddrive slot of the computer after removing the Harddrive. Please check this image of SSD:
The slot that you are trying to plug in the MSATA SSD is dedicated to the WLAN wireless card.
Please check and reply for any further help.