My Computer will not boot

Question

I have a Dell Latitude d630 computer. Everytime i turn the power button to turn on a blue screen will suddenly pop up. It will not bring the dell loading screen up and will not bring up the option to "start windows normal". I have had the battery replaced wih a new one. I have no idea with what to do. I took it to my schools IT lab and they might think its the memory card or the screen itself. Any help on what to do next or atleast on how to get the loading screen up would be great. And sometimes when i can press ctrl, alt and delete at the same time the screen will disapper and come back with the blue screen. And after sitting their with the blue screen after a while the "wifi" light will light up as well with the "blue tooth" light

Thanks to anybody that responds!

braves2176 · Answer

The problem is that i can not even get to that screen for f12 to work right when i hit the power button it brings me to the blue screen.

DELL-Babita S · Answer

Hi,

Thank you for your reply.

You may also launch the PSA+ diagnostics on this system, by performing one of the following actions:

Hold down the key while pressing the power button.
Turn on the system, press at the initial Dell™ logo screen, and select Diagnostics from the boot menu.
Disconnect the AC power and remove the battery. While holding down the power button, insert the AC connector into the back of the system. The system then starts and the message Diagnsotic boot selected displays. The system then launches the PSA+ diagnostics.

If you are not able to access the F12 screen, please try one of the alternate methods mentioned above.

Let me know if further help is needed.

Thanks and regards,
Babita S
#iworkforDell

For easy access to drivers, manuals and product updates, please visit our Support Site .

DELL-Babita S · Answer

Hi,

Welcome to Dell Community Forum.

Please click on the link below for steps to run the Diagnostics on your Dell Latitude D630 to determine Point of Failure.

http://dell.to/OUGnqT

You may also launch the PSA+ diagnostics on this system, by performing one of the following actions:

Hold down the key while pressing the power button.
Turn on the system, press at the initial Dell™ logo screen, and select Diagnostics from the boot menu.
Disconnect the AC power and remove the battery. While holding down the power button, insert the AC connector into the back of the system. The system then starts and the message Diagnsotic boot selected displays. The system then launches the PSA+ diagnostics.

The Dell™ Diagnostics utility is a hardware diagnostic program placed in the utility partition on the hard drive. The diagnostic utility can also be found on the Dell ResourceCD.

Express Test — Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly.
Extended Test — Performs a thorough check of devices. This test typically takes an hour or more and requires you to answer questions periodically.
Custom Test — Tests a specific device. You can customize the tests you want to run.
Symptom Tree — Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having.

Please reply if you have any further questions.

Thanks and regards,
Babita S
#iworkforDell

For easy access to drivers, manuals and product updates, please visit our Support Site .

DELL-Babita S · Answer

Hi,

Unfortunately we have not received feedback from you on this topic. If you need continued support, please respond to my post.

Thanks and regards,
Babita S
#iworkforDell
For easy access to drivers, manuals and product updates, please visit our Support Site .

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My Computer will not boot

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