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13012
July 22nd, 2015 16:00
My laptop screen keeps going fuzzy and invert
For the past two weeks or so, my laptop screen goes fuzzy and/or invert. I have to move it a few times to get the screen back to how it was and whenever I hold the screen itself it goes back to how it is.
I have a Inspiron 15 (3537, Mid 2013)
Not sure if this is the right place to post, so please move if needed be.
Thank you for any help.
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robert p
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July 23rd, 2015 08:00
Hi AD2120,
Thanks for posting!
Have you tried an external monitor? Does the same thing happen? Depending on your troubleshooting, it could be either the screen or the video card. If you are still under warranty, you can call Tech Support for additional troubleshooting.
Post back with your findings.
AD2120
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July 23rd, 2015 16:00
Thank you for answering! :)
I just tried one and it does not do the same thing. It's clear on the external monitor. I am still under warranty.
robert p
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July 27th, 2015 07:00
Hi AD2120,
Well, the best thing to do would be to contact Tech Support, troubleshoot with them over the phone and they will set up a repair or a replacement.
Regards,
Robert