N5010 Black Screen.

Question

Hello , My Inspiron 15R N5010 screen goes black after use of 20-30 minute . i think problem occurs when temperature going up  , like when i do some heavy work or playing games .  screen goes black but system running . fan also working . . after after some time when  i force restart system . its working fine . then again using 20-30 min display goes black . . and its working fine on external monitor . i searched many topics here about it  but still confuse what is the prblm . *Sorry about my bad eng. :(

DELL-Akshatha M · Answer

Hi vk112,

Thank you for writing to Dell Community Forum.

Please update the BIOS, chipset and the graphics card drivers to the latest version from our Dell Support site.

Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

Note: please don't mention the service tag or email id on the public forum as it contains your personal information

vk112 · Answer

Already updated . but prblm still same

Locked Topics – Laptops General

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