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1 Rookie
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6 Posts
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52386
May 7th, 2013 08:00
N5050 LCD Screen problem
Hi All,
Ive recently have had a problem with my Inspiron N5050. My LCD screen appears to be having problems. From booting the computer up, there are several lines that are running both horizontally and vertically across my screen. The laptop boots up fine, but the lines are virtually covering the screen, which is leading me to think the screen is the problem rather than hardware. it started on about half of the screen but now has spread to to all of the screen. I Have made no recent changes to the system or have made any hardware changes. Could the problem be the Screen itsself or maybe the video card??? Both the BIOS and BIST runs were run when it was only half the screen, and the tests ran fine, now i cant see the screen to run the tests again to determine if its the screen that's the problem.
Any info on what the problem may be will be greatly appreciated.
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Inspiron
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Inspiron 15 Intel N5050
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Windows 7
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Windows 7_Home Premium
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DELL-Kiran K
4 Operator
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2K Posts
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May 7th, 2013 15:00
Hi svrdan,
Request you to try connecting an external monitor (if available) to the computer and check. If the external monitor works fine then the screen has failed. If it doesn’t work then the video card may be faulty.
You may also use the below link and run a diagnostic test:
http://dell.to/OUGnqT
Do reply with your findings.
svrdan
1 Rookie
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6 Posts
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May 8th, 2013 03:00
Hello there, unfortunately, i cant access an external monitor at present. I did run the test diagnostic test initially and all passed.
ive captured some photos of what the screen is showing which may help in some way to finding out weather if it is indeed the screen or video card.
DELL-Kiran K
4 Operator
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2K Posts
0
May 8th, 2013 11:00
Hi svrdan,
The above picture indicates the monitor is faulty and needs to be replaced. Request you to use the below link and check the warranty status:
http://dell.to/15HKVZm
If the computer has warranty along with complete care then do reply with the system service tag via private message. I will check and let you know what needs to be done.
To send a private message, click on my user name and select start conversation.