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leehol

2 Posts

15433

April 26th, 2011 09:00

New E6520 - Can't setup fingerprint reader

Just received a new E6520 laptop last week.  OS is windows 7 professional 64 bit.  The machine includes a fingerprint reader.  The reader shows "Device functioning normally" in the device manager.  However I can't seem to find the software necessary to actually set it up to do the windows login function (or anything else for that matter.)  I have tried the "Help and Support" function and searched for some sort of set up software, but no joy.  Anyone have the secret sauce to setting this device up?

 

 

ppsx

3 Posts

April 26th, 2011 12:00

It's called 'Dell Data Protection | Access'. You should install 3 or 4 pieces of software:

  • Dell Data Protection | Access
  • Dell Data Protection | Access | Drivers
  • Dell Data Protection | Access | Middleware
  • Control Vault (I'm not sure about this one)

Then you should run:

Start Menu -> All Programs -> Dell -> Dell Data Protection -> Access -> Access

Here you can configure fingerprint reader.

leehol

2 Posts

April 26th, 2011 12:00

Whew!  That did it.  Thank you!  Not sure I would have ever managed to navigate through that on my own.

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