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samjones33

updated

9 years ago

0

29331

March 14th, 2016 12:00

New XPS13 does not sleep!

Brand new 1TB XPS 13.... great machine!

But... I select Sleep, close it , put in my bag, and hours later it is WARM (very warm), and has used up all the battery.

I have updated bios and all drivers to very latest...

I ran powercfg -energy, and then put it to sleep, and got this report:

What should I do?

Thanks!

>>>>>>>>>>>>>>>>>..

CPU Utilization:Processor utilization is high
The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
Average Utilization (%)

15.05

Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.
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