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November 6th, 2010 22:00
No Audio Device Installed
OK, I got this dreaded message on my Inspiron 6400, I've done everything I can think of. I've follow all the suggestions offered in this forum. The only change is now I get "This is not the correct audio driver for this system. The installer will now exit. Now what?
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Jim Coates
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November 7th, 2010 08:00
If you have done it all then you have done it all. The only thing left is to replace the motherboard, or to get an external sound card..
(I'm assuming you have already read the Laptop Audio Faq's, including the "The 'No Audio' Symptom" faq and the "Audio Driver Facts" faq.)
easyduzit
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November 9th, 2010 16:00
Larry,
I think Jimco may be giving up on you a bit too soon.
May I suggest that you try a different driver for your sound card before you do anything else.
I just totally reloaded the hard drive on my inspiron 1420, and could not get the sound to work with the driver from Dell's downlaod page.
After a bit of searching, I located a different driver that was listed for "Vista" only (my current OS, I'm sorry to say), and now that I deleted the Dell driver and installed the new one, all is well with my sound card.
Hard to believe that Dell would have a link to the wrong driver, but that appears to be the case.
And, look! No new motherboard was needed!
Here's the site where I got the driver. If this isn't the right one for you, look around on that site or on Google, and specifiy your OS in the search.
http://www.softwarepatch.com/utilities/sigmatel-stac-vista-audio-driver.html
I hope it helps!