2 Intern

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332 Posts

June 30th, 2014 20:00

Hi Bobbilee,

Please use the laptop on flat surface and clean the air vents using the can of compressed airto reduce the overheating issue on the system.

I would suggest you to update the BIOS on the computer and check if it fixes the overheating issue.

Click on the link http://dell.to/1ojoEHM then download the BIOS from BIOS Section and Chipset from Section onto the system and install it.Restart the system once it is done.

Hope this helps.

12 Posts

July 1st, 2014 06:00

Try setting the laptop on a table or hard, smooth wooden surface where it is well vented and if it still gets very hot reply to me again.   I will try to help you from there.

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