The overheating and the nVidia chip are not connected - the problem with the chip is neither caused by nor causes overheating (though overheating CAN destroy the chip, as it can any other chip or component in the system). The problem with the chips stems from thermal cycling, not overheating.
If you're under warranty, you can ask if they will replace the system. If what you're asking is will they replace a system under the video chip extended warranty, the answer is no.
Overheating is a result of poor heat transfer from the CPU and GPU to the heat pipe. There is a single heat pipe and fan in the M1530; CPU and GPU are therefore linked, and both will increse in temp if there is a problem with one.
The first thing to do is to make sure the fan is working. Download CPUID HW Monitor and follow the various temperatures and fan speeds. If you do not see the fan speed increase while the temps go up, run the fan test in the Dell Diagnostics (F12 at the Boot).
If the fan is OK, next thing is to blow out the "dust bunnies" using electronic compressed gas.
If this doesn't help, then you will need to go inside the laptop. First thing is to check that the heat sinks are both tightly installed. If they are OK, the the last possibility is poor application of heat transfer paste to the GPU or CPU /heatsink assembly and/or an improperly installed heat transfer pad. the paste needs to be replaced (Arctic Silver) or the pad replaced.
To reiterate, overheating IS NOT caused by the GPU problem.
I have checked everything, even replaced the thermal paste with a good quality one, but their seems to be no improvement and lastly i wanna request you to goggle about GPU problem which states that dell xps M1530 do have so called GPU problem.I don't know how u guys deny from that fact, seems that You belong to dell and try to save your brand.
No one is denying the 8400GS and 8600GT used in the M1530 have the engineering fault that nVida made with ALL these chips.
Your bias is preventing you from understanding the difference between OVERHEATING and the nVidia GPU fault. The problem is that the chips break down from repeated thermal cycling (heating and cooldown in normal operation). The fault with the chips has absolutely, positively NOTHING to do with causing or being caused by overheating - it is a flaw in the material and design used to make the chips.
If the system is overheating, it is caused by something other than the faulty GPU - could be a bad fan, dusty heatsink, abusive operator (i.e., using the system in your lap and blocking the cooling vents), bad seal between the heatsink and GPU or CPU, or just a bad mainboard with a bad voltage regulator.
IF you're seeing the video artifacts (black screen, spurious lines, characters) common to the GPU fault, that's covered by the extended warranty. From what you've written, you're just seeing overheating - which is NOT caused by the GPU, and NOT covered by the extended warranty.
OK it is then dell's fault to sell such problematic notebook for such a great price, so they should correct their mistake and provide all the xps m1530 & 1330 users with a different model notebook, don't you think so??
Not at all. The problem with your system isn't the video chip - it's overheating. If you're under warranty, Dell is obligated to fix it (or replace the system). As with anything else you buy, repairs after the warranty expires are at your expense.
Lolz...looks like u r a dell official because u r trying to prove dell right every time..just google and see what the results say about xps m1530 notebook and nvidia you are weird......hate dell.
If you want to direct your money next time, buy a system with Intel or ATI video - not nVidia, and you'll be punishing the right people.
Which brings us to interesting point. Do we have to research every element put into computer we propose to buy? Should'nt we expect that Dell will check these things for us, and would not offer computers with parts which are known to have faults?
I, personally appreciate your input into this forum. I would love to be able to talk to you before my next computer purchase - unfortunately it will not be before some two years.
Keep on good work - I try to read all your comments.
Unfortunately, your hatred and bias have blinded you to the truth.
The problem is with nVidia, NOT with Dell. These chips fail in Dells - and HP, Lenovo, Apple, Compaq, Sony, Toshiba, Acer/Gateway/eMachine - and every other notebook. The M1530's smaller counterpart, the M1330, came with Intel and nVidia video - guess which one generates very few problems/complaints?
If you want to direct your money next time, buy a system with Intel or ATI video - not nVidia, and you'll be punishing the right people.
It's almost impossible to do that. Notebooks are inherently unreliable devices - no one would accept a new car model where 30% of cars sold had a major component like an engine or transmission fail within the first three years, and yet that's par for the course with notebooks. Even the worst of the worst - and in the US, that'd be Chrysler - is better than that. The best defense is a 3 year warranty and reasonable expectations - you're not going to get more than that out of a notebook on average, and if you do, it's a bonus.
Given the way Apple has stonewalled on the antenna problems in the iPhone 4 -- and stonewalled with everyone else on the nVidia problems -- I sincerely hope they live up to your expectations, but if those are that Apple products are any more free from defects than Dell's are, you're going to be disappointed in the extreme. They are not.
Apple's hardware is built by Quanta, Compal, Pegatron Hon Hai/Foxconn, etc. - the very same ODMs that everyone else uses. They use the same hard drives, touchpad components, video components, etc. as everyone else.
There is one major difference though - a mainboard for a Dell will set you back about $300-400. A logic board for a Macbook will be more on the order of $1,100+. So, it's even MORE imperative that you get a 3-year AppleCare plan. And if you think Apple is any more gracious with post-warranty repairs, think again. They're not.
Amazing thread. If I buy a car from Nissan, I'd expect it's stereo and other key parts to be part of Nissan's overall brand and to be held accountable for the machine, period. Anyone who defends Dell for selling an inferior product by saying it's parts aren't properly vetted is chasing windmills. I bought two Inspiron 1525s in a single phone call. Within two years, both had mouse pad failures, are overheating and I feel cheated. No way can Dell defend their products with the consumer posts on this topic. The level of consistency in the complaints points to an epic failure of Dell's brand promise. The extended warranty story is also riddled with illogical thinking. If the machine is well-engineered, it shouldn't need such coverages. It's pure revenue-producing rhetoric for Dell, seeking to back up its claims that one should pay to fix what wasn't ready for market in the first place. Dell should be ashamed. My daughters' laptops were their graduation gifts and they needed them for their studies. This isn't a technical issue to me. It's they way a company should defend its wares and its customers. They have totally lost sight of their consumer. I'm typing this note from my MacBook Pro because EVERY Dell computer in my house is riddled with hardware issues. Never again will I buy a Dell. No more than junk with empty excuses and blaming peripheral vendors. That's a joke. I'm done wasting my money, my time and my daughter's study time on such compiled hardware garbage.
ejn63
9 Legend
•
87.5K Posts
0
June 13th, 2010 07:00
The overheating and the nVidia chip are not connected - the problem with the chip is neither caused by nor causes overheating (though overheating CAN destroy the chip, as it can any other chip or component in the system). The problem with the chips stems from thermal cycling, not overheating.
If you're under warranty, you can ask if they will replace the system. If what you're asking is will they replace a system under the video chip extended warranty, the answer is no.
kirkd
4 Operator
•
5.2K Posts
0
June 13th, 2010 09:00
In addition to what ejn63 said:
Overheating is a result of poor heat transfer from the CPU and GPU to the heat pipe. There is a single heat pipe and fan in the M1530; CPU and GPU are therefore linked, and both will increse in temp if there is a problem with one.
The first thing to do is to make sure the fan is working. Download CPUID HW Monitor and follow the various temperatures and fan speeds. If you do not see the fan speed increase while the temps go up, run the fan test in the Dell Diagnostics (F12 at the Boot).
If the fan is OK, next thing is to blow out the "dust bunnies" using electronic compressed gas.
If this doesn't help, then you will need to go inside the laptop. First thing is to check that the heat sinks are both tightly installed. If they are OK, the the last possibility is poor application of heat transfer paste to the GPU or CPU /heatsink assembly and/or an improperly installed heat transfer pad. the paste needs to be replaced (Arctic Silver) or the pad replaced.
To reiterate, overheating IS NOT caused by the GPU problem.
harsh_xps_1530
10 Posts
0
June 16th, 2010 09:00
ejn63
9 Legend
•
87.5K Posts
0
June 16th, 2010 10:00
No one is denying the 8400GS and 8600GT used in the M1530 have the engineering fault that nVida made with ALL these chips.
Your bias is preventing you from understanding the difference between OVERHEATING and the nVidia GPU fault. The problem is that the chips break down from repeated thermal cycling (heating and cooldown in normal operation). The fault with the chips has absolutely, positively NOTHING to do with causing or being caused by overheating - it is a flaw in the material and design used to make the chips.
If the system is overheating, it is caused by something other than the faulty GPU - could be a bad fan, dusty heatsink, abusive operator (i.e., using the system in your lap and blocking the cooling vents), bad seal between the heatsink and GPU or CPU, or just a bad mainboard with a bad voltage regulator.
IF you're seeing the video artifacts (black screen, spurious lines, characters) common to the GPU fault, that's covered by the extended warranty. From what you've written, you're just seeing overheating - which is NOT caused by the GPU, and NOT covered by the extended warranty.
harsh_xps_1530
10 Posts
0
June 16th, 2010 11:00
ejn63
9 Legend
•
87.5K Posts
0
June 16th, 2010 12:00
Not at all. The problem with your system isn't the video chip - it's overheating. If you're under warranty, Dell is obligated to fix it (or replace the system). As with anything else you buy, repairs after the warranty expires are at your expense.
harsh_xps_1530
10 Posts
0
June 16th, 2010 14:00
Lolz...looks like u r a dell official because u r trying to prove dell right every time..just google and see what the results say about xps m1530 notebook and nvidia you are weird......hate dell.
ywr
60 Posts
0
June 16th, 2010 14:00
Which brings us to interesting point. Do we have to research every element put into computer we propose to buy? Should'nt we expect that Dell will check these things for us, and would not offer computers with parts which are known to have faults?
I, personally appreciate your input into this forum. I would love to be able to talk to you before my next computer purchase - unfortunately it will not be before some two years.
Keep on good work - I try to read all your comments.
ejn63
9 Legend
•
87.5K Posts
0
June 16th, 2010 14:00
Unfortunately, your hatred and bias have blinded you to the truth.
The problem is with nVidia, NOT with Dell. These chips fail in Dells - and HP, Lenovo, Apple, Compaq, Sony, Toshiba, Acer/Gateway/eMachine - and every other notebook. The M1530's smaller counterpart, the M1330, came with Intel and nVidia video - guess which one generates very few problems/complaints?
If you want to direct your money next time, buy a system with Intel or ATI video - not nVidia, and you'll be punishing the right people.
ejn63
9 Legend
•
87.5K Posts
0
June 16th, 2010 16:00
It's almost impossible to do that. Notebooks are inherently unreliable devices - no one would accept a new car model where 30% of cars sold had a major component like an engine or transmission fail within the first three years, and yet that's par for the course with notebooks. Even the worst of the worst - and in the US, that'd be Chrysler - is better than that. The best defense is a 3 year warranty and reasonable expectations - you're not going to get more than that out of a notebook on average, and if you do, it's a bonus.
ejn63
9 Legend
•
87.5K Posts
0
March 6th, 2011 10:00
Given the way Apple has stonewalled on the antenna problems in the iPhone 4 -- and stonewalled with everyone else on the nVidia problems -- I sincerely hope they live up to your expectations, but if those are that Apple products are any more free from defects than Dell's are, you're going to be disappointed in the extreme. They are not.
Apple's hardware is built by Quanta, Compal, Pegatron Hon Hai/Foxconn, etc. - the very same ODMs that everyone else uses. They use the same hard drives, touchpad components, video components, etc. as everyone else.
There is one major difference though - a mainboard for a Dell will set you back about $300-400. A logic board for a Macbook will be more on the order of $1,100+. So, it's even MORE imperative that you get a 3-year AppleCare plan. And if you think Apple is any more gracious with post-warranty repairs, think again. They're not.
Whitbraq
3 Posts
0
March 6th, 2011 10:00
Amazing thread. If I buy a car from Nissan, I'd expect it's stereo and other key parts to be part of Nissan's overall brand and to be held accountable for the machine, period. Anyone who defends Dell for selling an inferior product by saying it's parts aren't properly vetted is chasing windmills. I bought two Inspiron 1525s in a single phone call. Within two years, both had mouse pad failures, are overheating and I feel cheated. No way can Dell defend their products with the consumer posts on this topic. The level of consistency in the complaints points to an epic failure of Dell's brand promise. The extended warranty story is also riddled with illogical thinking. If the machine is well-engineered, it shouldn't need such coverages. It's pure revenue-producing rhetoric for Dell, seeking to back up its claims that one should pay to fix what wasn't ready for market in the first place. Dell should be ashamed. My daughters' laptops were their graduation gifts and they needed them for their studies. This isn't a technical issue to me. It's they way a company should defend its wares and its customers. They have totally lost sight of their consumer. I'm typing this note from my MacBook Pro because EVERY Dell computer in my house is riddled with hardware issues. Never again will I buy a Dell. No more than junk with empty excuses and blaming peripheral vendors. That's a joke. I'm done wasting my money, my time and my daughter's study time on such compiled hardware garbage.