Sorry but do you mean by "fan" ?

oh yes ... fan mean = ventilator ... so yes it's working i can hear it but it's constantly working, it's noisy and it's still very hot

lol...if you can make sure it isn't plugged with dust balls....

the fan inside the laptop that removes the heat generated from the cpu and gpu

i'm going to try but i don't know if i can access it ... i'm going to look and i told you

make sure the fan is working and clean it out

if your not comfortable trying to access it you might consider bringing it to a local shop and see if they can do it....

Fan super clean... but it can't be the fan which made my laptop overheated ?

Do you thingk that a component is defective ?

might want to start looking at the heatsink assembly

something is producing so much heat it is shutting down...first thing to do is check the cooling system and clean (fan, heatsink assemly).

how old is your laptop and is it still under warranty? where does your laptop seem to get hot?

Everything is clean inside... i bought it last year on january... not under warranty anymore... i don't know what to do ... it's working very well but it's very hot under the exit of the fan on the left side !

if you can remove the fan their might be dust build up on the fins that the fan actually blows on...those fins get plugged with dust

Hi,

Welcome to Dell community forums.

I am really sorry to hear about overheating issues with your computer. First check the air cooling vents and make sure that the passages are not clogged with lint and other stuff.

Simply raising your laptop off of any flat surface will allow fresh, cool air to come in from the intake on the bottom of the laptop. This will solve many of the heat issues you might be having.

Also, let it be known that you should NEVER have your laptop on any type of soft surface, such as a pillow, blanket, thick carpet, etc.; Doing so will not allow ANY cool air to enter the fan intake, and could cause more system hang ups and permanent component damage. Keep it on a flat, hard surface at all times

Remove the battery and charger/ac adapter/power cord from your Dell notebook, press and hold the power button for 20 seconds to discharge any residual current inside the laptop. This clears your RAM and is like hardware reset. Replace the battery and charger/ac adapter/power cord and turn your Dell notebook on.

Boot in "safe mode". As it starts up press F8, the computer asks you if you'd like to start in safe mode. Highlight "safe mode" and press enter. See if your notebook works normal.

If the problem persists, did you check if it could be your notebook power cord or power source problem? Insufficient power might cause error messages that are misleading. Take the battery out and power on your notebook with the charger only. Make sure your notebook power jack and charger plug tip are securely connected. Did you notice the power jack loose?

I can suggest you some steps which might fix this issue, kindly follow the following steps:

1) Run the Dell Diagnostics.

In Order to Run the Dell Diagnostics, kindly click on the below mentioned URL to get the instructions on How to run the PSA Diagnostics , and an Error Code list with Possible solutions:

http://dell.to/eR01lf

2) Update the Bios Of your computer by clicking on the below URL:

http://dell.to/uIo3ef

Please reply in case you have any questions.

Thanks & Regards

Dell_Debbie_B

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If you are still interested, you can read my thoughts on this laptop at en.community.dell.com/.../20272595.aspx  IMHO this laptop was badly designed and I feel like I have been ripped off by Dell.