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February 5th, 2013 05:00

Problem after Driver update

I recently had dual display on screen,after attempting to update video driver, Laptop froze up, upon hard boot  of system,I have nothing no video no beep's no Bios screen. All I have is power lite and fan,no video or sound. This is a Dell Latitude D630c  can anyone tell me how to recover my screen? Thanks!

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2.2K Posts

February 5th, 2013 05:00

Hi tomastree,

Unplug the battery and the adapter. Press and hold power button for 10 seconds. Plugin the adapter and perform a Pre Boot System Assessment (PSA Diagnostics). To launch PSA diagnostics, please press and hold “Fn” key while turning on the system. Hold it down until the diagnostic starts. For more information click the link mentioned below:

http://dell.to/RO1v0p

Please keep me posted with the results.

Thanks & Regards
Manshu S
#iworkfordell

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