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Mohammed Imran

1 Message

5628

October 3rd, 2013 14:00

problem in bluetooth

Bluetooth not working on my new Inspiron 15 3521. System config - Windows 7 64bit.

I have updated driver from Dell support but still having same proble. It goes in searching mode and nothing further. Unable to detect the laptop from bluetooth device (phone). Can anyone help?

DELL-Nikhil D1

6 Operator

 • 

2.6K Posts

October 3rd, 2013 15:00

Hi Mohammed Imran,

Please press Fn + F2 keys to enable the wireless/Bluetooth radios manually.

Before sending a file to the Bluetooth device, try to pair the device with the computer. Ensure the Bluetooth of the device and computer is turned. Please follow the below mentioned steps:

  1. Click the “Bluetooth” icon on the system tray.
  2. Click “Add a Device”.
  3. Select the device from the list and click “Next”.
  4. Select “Yes” if the pairing code is matching and click “Next”.

Note: If the pairing code is not entered within 40-45 seconds, then an error message "Adding this device to this computer failed" appears on the window. Click “Try Again” to start the process again.

Please try the steps and reply for any further help.

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