problem in dell n 5110

Hi mina moro,

I would suggest you to install the USB 3.0 host controller driver from the link below on your system for issue resolution.

http://dell.to/11znRXU

Please let me know if this helps.

sorry it dose not work

Hi mina moro,

I would advise you to Install the USB 3.0 driver in compatibility mode.

http://dell.to/11znRXU

1. Place the driver installation file on the ‘Desktop’.
2. Right click ‘.exe’ file and click ‘Properties’.
3. Click “Install in compatibility mode’.
4. Click on Application and select ‘Troubleshoot Compatibility’.
5. Next, click on ‘Troubleshoot Program’.
6. Click on Program worked in earlier versions of Windows.
7. Click on ‘Windows 7’.
8. Click on ‘Start the Program’.
9. Do not hit ‘Next’ until the installation completes.
10. Once the installation completes, click on ‘Next.

sorry, first my O.S is Win8 not Seven.

and i have make what you say, but not worked

Hi mina moro,

Please follow the steps below to run the diagnostics for the USB ports on the system.

1. Open the link http://dell.to/11MXNII

2. Select ‘Component’ under ‘Choose a Diagnostic Type’.

3. Select ‘USB’ under ‘Make a selection’.

4. Click on ‘Run Diagnostics’ button.

5. Let me know the results

i make what you said but the problem still .... i think that the  problem Linked with update bios to A011

please answer me ...

Hi mina moro,

Sorry for the delayed response. Please follow the steps below to run the diagnostics for the USB ports on the system.

1. Open the link http://dell.to/11MXNII
2. Select ‘Hardware’ under ‘Dell PC Diagnostics’.
3. Select ‘USB’ under ‘Diagnostic Selector.
4. Click on ‘Run Diagnostics’ button.
5. Let me know the results

it dose not fix the problem

Hi mina moro,

I would like to know the results of the hardware diagnostics you performed on the USB ports.

every  thing Pass

i made what you said but not fix the problem

please reply me

Go into your Control Panel and into Device Manager.

Expand "Universal Serial Bus Controllers" and post a screenshot of it here.