Problem with External Hard Drive

Question

I own a Dell 9300 Notebook Computer, I also own a segate external hard drive. I tried to use the drive today with the USB port I the drive start working however it makes a clicking noise and then I get the following error message. Windows Device Timeout The specified i/o operation on \Device\Harddisk1\DR12 was not completed before the time-out period expired. HELP do I have a hard drive problem. I have photos of my kids on the external drive. What do I do

2Perfect · Answer

Does it always happen? I have the FreeAgent Seagate 250GB external hard drive and sometimes Windows wont read it when I plug it in to the USB. I take it out, restart, and it works, or I plug it in to another computer, and it works there, which somehow makes it work when I put it back into the original computer (where it wasn't working).

AJAXMANUTD · Answer

Well I tried that and now the computer's does not even see the hard drive.   The External Drive makes a noise like it trying to start up and it keeps clicking.  Also the Blue light on the front sometimes does not want to stay on.   I have e-mail a company about the issue they said it was a physical problem with the drive and they can look at for $225.00.  If there is something wrong I will have to pay more up to $2700.00.   Any one have any other ideas.  I was thinking about opening up the external hard drive and trying to put it into a new external case and see if that work.   Ideas?   Daniel Prokosch

nosky · Answer

I just purchased a 500GB Seagate are you still having problems; mine is still in the box do you recommend another drive? Nosky

Zaboo3 · Answer

Hi,

Newbie fred here. I have a Insp. 9300 also, it has the 4 pin 1394 / firewire output, which I'd like to hook an external drive to. However, most new drives have a 6 pin 1394.

Can I use a 4 pin to 6 pin cable? DELL says yes (coming from a guy in India reading from God knows what), and seagate says no.

Anyone have a clue?

Thanking you all in advance,

Fred

Inspiron 9300
1.7 GHz-M
17" UXGA+
512 MB Crucial RAM
80 GB ATA 100 HD
8x Combo CD-RW/DVD -r/rw
128 Nvidia
10/100 Ethernet
BLue tooth

wifi

Windows XP
Much software

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Problem with External Hard Drive

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