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September 27th, 2005 01:00
Problem with keyboard: key do not correspond to text
Hello,
I have been having an ongoing problem with my Inspiron 8600. When using the laptop keyboard I have a sporatic problem with the l. Occasionally it works for typing and L, but often I get garbled text. Below is a test I ran using Notepad (the problem shows up when using any application):
hjlk;;llllkj;\l;\ll;\l;\kjllllllllllkj;\ll;\lllllkj;\lfsda-jkl;\fsda-fsda-jkl;\jkl;\jkl;\l;kj;\
I also tested the other keys that would be part of the keypad if using the FN key, and no problem with them. Again I did this test in Notepad. The one strange thing I did find is if I hold down the L key, it appears to work fine. It is when I tap the key as if I would when normally typing, and the problem arrises.
I ran a Diagnostics test and the keyboard checked out fine at first. I ran the specific tests for the keyboard and a couple of times the diagnostics seemed to test fine. Then after running the Interactive test I kept getting an error with the F7 key. When pressing the F7 key I would get the message F7 key expected 0040 Read:e024. I tested the F7 key about 20 times and every time the Read information was different. I would get either the e024, e05d, or 001a. But when using the laptop I do not appear to have a problem with the F7 key.
I thought that maybe it was a hot key issue, but I searched for the Dell Touch Hot Keys program and this is not isnstalled. (I checked under the c:/dell/drivers as instructed on the help file and I also checked the regsitry and could not find the Delltouch Hot keys reg files).
Not sure what to do at this point. Should I be looking at flashing the BIOS?
Thank you!
The other kicker to this problem, is I have a usb keyboard that works fine. No issues with the l key.
I have been having an ongoing problem with my Inspiron 8600. When using the laptop keyboard I have a sporatic problem with the l. Occasionally it works for typing and L, but often I get garbled text. Below is a test I ran using Notepad (the problem shows up when using any application):
hjlk;;llllkj;\l;\ll;\l;\kjllllllllllkj;\ll;\lllllkj;\lfsda-jkl;\fsda-fsda-jkl;\jkl;\jkl;\l;kj;\
I also tested the other keys that would be part of the keypad if using the FN key, and no problem with them. Again I did this test in Notepad. The one strange thing I did find is if I hold down the L key, it appears to work fine. It is when I tap the key as if I would when normally typing, and the problem arrises.
I ran a Diagnostics test and the keyboard checked out fine at first. I ran the specific tests for the keyboard and a couple of times the diagnostics seemed to test fine. Then after running the Interactive test I kept getting an error with the F7 key. When pressing the F7 key I would get the message F7 key expected 0040 Read:e024. I tested the F7 key about 20 times and every time the Read information was different. I would get either the e024, e05d, or 001a. But when using the laptop I do not appear to have a problem with the F7 key.
I thought that maybe it was a hot key issue, but I searched for the Dell Touch Hot Keys program and this is not isnstalled. (I checked under the c:/dell/drivers as instructed on the help file and I also checked the regsitry and could not find the Delltouch Hot keys reg files).
Not sure what to do at this point. Should I be looking at flashing the BIOS?
Thank you!
The other kicker to this problem, is I have a usb keyboard that works fine. No issues with the l key.
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