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3 Posts
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13973
May 21st, 2013 09:00
problem with the backlit keyboard
When you turn on the computer keyboard light works, and then flashes a few times, then OK, then flashes again, and so repeat - what to do?
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DELL-Sundeep B
874 Posts
0
May 21st, 2013 10:00
Hi WarlordXXX,
Please try to update the quickset driver from support site Here -> Enter the Service Tag -> Select Correct OS -> Expand Applications -> Download/install quickset application. Follow the on-screen instructions and restart the computer when prompted.
If the issue persists, please share the system model and the Operating system installed on computer. Will take it further from there.
DELL-Sundeep B
874 Posts
0
May 24th, 2013 13:00
Hi WarlordXXX,
Unfortunately we have not received feedback from you on this topic. If you need continued support, please write back. Other community members who need assistance please start your own topic in a new thread.
WarlordXXX
3 Posts
0
May 24th, 2013 21:00
Reinstalling the drivers did not help. Part of the problem can be solved in case of disabling the power cord from the laptop when running the OS and then run the application Alien FX, but this is not a permanent solution to the problem ...
WarlordXXX
3 Posts
0
May 24th, 2013 22:00
I do not know how to start a thread in the forum ...
DELL-Sundeep B
874 Posts
0
May 28th, 2013 08:00
Hi WarlordXXX,
There is no need to start a new thread. You may continue troubleshooting in this thread itself.
Please elaborate what exactly do you mean by disabling the power cord. Also, share the system model in use along with the operating system. Will take it further from there.