Problem with windows

Question

This is probably more a problem for software rather then hardware, but I am new at forums, and could not find a software forum. Here's the problem. I have a Dell 1545 that started to have lots of harware problems. After taking it in for repair the solution was to get a ne mother board, that was almost as much as buying a new laptop. I had another Dell, it's a 1525 that I was not using. So I moved the harddrive from the 1545 to the 1525 to see if it worked. and it did!!! except for having to change the resolution, all the software is working and all looks good. EXCEPT: I am now getting a message that this copy of windows os not genuine.it's been over 2 weeks since I moved the hard drive over to the 1525 laptop. How can I fix that. When I try to verify, it says that it can not verify that it is a genuine copy, and the product key under the computer propersties has OEM on it, and it's invalid when I am trying to enter it. Any solutions? Thanks, Renato

DELL-Roshan L · Answer

Hi RenatoJr,

Welcome to the Community,

Did both system have the same version of Windows Operating system ? Example Windows Vista or Windows 7.

Try the below step and see if it helps to fix the issue:

Download and install the Latest Available BIOS revision for the system.

Use the link below to update BIOS for Inspiron 1525

www.dell.com/.../DriverFileFormats

After updating BIOS try to verify and see if it works.

Thank You

PudgyOne · Answer

Renato,

Since the hard drive was from another computer, Windows Update is finding that the Microsoft License does not belong to this computer.

You have to use the Dell OEM Disks to reinstall the operating system. Make sure to make copies of files and folders that you cannot afford to lose.

Rick

Locked Topics – Laptops General

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