1.5K Posts

April 4th, 2013 09:00

Hi Stuart,

You may update the latest driver for Intel RST from the link: http://intel.ly/10e2oTu.

You may follow the steps below after updating the driver:

  • Run the Intel® RST software through the All Programs menu or the task bar icon.
  • Click Enable acceleration under either the Status or Accelerate menu.
  • Select the SSD to be used as a cache device.
  • Select the size from the SSD to be allocated for the cache memory.
  • Select the drive (or RAID volume) to be accelerated. It is highly recommended to accelerate the system volume or system disk for maximum performance.
  • Select the acceleration mode. By default, enhanced mode is selected.
  • Click OK. The page refreshes and reports the new acceleration configuration in the acceleration view. Your system is now successfully configured with the Intel® Smart Response Technology.

Hope this helps. Please reply with the findings. I would be glad to assist further.

9 Posts

April 5th, 2013 02:00

I followed the above instructions and I got the following error "An error occured and the selected disk or volume could not be accelerated. Please restart your computer, and then try the operation again."

I restarted the laptop and tried again. I get the same error

9 Posts

April 5th, 2013 03:00

I am having exactly the same issues as this user. This is totally unacceptable for a new PC direct from Dell, I expected the SSD drive to be configure by the factory.

http://en.community.dell.com/support-forums/laptop/f/3518/p/19498443/20329361.aspx

Please can you assist as soon as possible

1.5K Posts

April 5th, 2013 08:00

Hi Stuart,

Thanks for the reply. You may update the system BIOS and then try to accelerate the drive.

 Note: Before updating BIOS please ensure that:
*Battery is 10%> or >10% charged
*Battery charger should be connected
*No external devices (flash drives, printers, external hard drives) should be connected.
*All other programs should be closed and documents saved

 You may download and install the latest drivers from the link: http://dell.to/N6u34S. On the link, enter the system Service Tag and click on ‘Continue’. Select the operating system and it will display a list of available downloads. From the list select ‘BIOS’ and click ‘Download File’, follow the on screen instructions.

Hope this helps. Please reply with the information. I would be glad to assist further.

No Events found!

Top